Our expertise and knowledge are wide reaching.We strive to develop solutions 
which are both innovative and strategic and result in tangible value for our client.


With 40+ years in the Hospitality industry the Impact team together with their global affiliates can develop the right program based on the client needs.  Prior to development of the training strategy the team will work with the client to clearly define the desired learning deliverables and expectations of success to create a program which adds value to shareholders and participants alike.

  • General - Tailored programs specific to relevant function and situation including strategy, design, implementation, facilitation and reinforcement
  • Guest Experience – Tailored according to the specific needs and expectations of each client
  • IMPACT Academy – Online Modules either developed specific to client needs or choose from Impact Academy Modules 
  • Hotel Pre-Opening – Online, blended or face to face training

"Robyn’s invaluable experience with a leading global player in the hospitality industry no doubt sowed the seeds as well as brought to life a fresh perspective to the delivery of quality in Corinthia Hotels"

Group Chief Officer, Organisation Development & HR at Corinthia Hotels – Corinthia Group